Warranty by Company
From Briggs & Riley:
Our 'Simple as that' guarantee will cover the repair of all functional aspects of your Briggs & Riley bag for life. We will continue to repair your bag even if you decide to purchase a new Briggs & Riley product with the latest performance innovations.
Naturally, our guarantee does not cover cosmetic wear or cleaning due to odors or stains, nor does it cover the replacement of lost or stolen bags and/or its content. If your bag or its contents are damaged by an airline and you wish to hold them responsible, we suggest that you file a claim with the carrier before leaving the airport.
If you choose not to do this and instead wish for us to repair your bag, we will be happy to do so at no charge. Due to the nature of certain types of repairs and normal wear and tear, it is not always possible to return your bag to its original condition.
You can order your own repair kit directly from Briggs and Riley to repair your bag(s) yourself, send your bag directly to Briggs, or you may bring it to one of our location(s) and we'll handle the paperwork and send your bag out to an authorized repair center!
From Travelpro®
Built For A Lifetime Limited Warranty with Trusted Companion Promise
Collections Covered: Altitude™, VersaPack®+, Travelpro® x Travel + Leisure, Platinum® Elite Softside & Hardside, Platinum® Magna™ 2 and prior generations, Crew™ Expert™, Crew™ VersaPack™, Crew™ Classic, Bold™ by Travelpro®, Roundtrip®, Maxlite® 5 Softside & Hardside, Maxlite® Air, Crew™ Executive Choice™ 3, Crew™ 11 models, purchased & registered after 7/1/18, Crew™ Executive Choice™ 2 models purchased & registered after 7/1/18
What's Covered
Duration covers defects in materials and workmanship for: Wheels, Zippers, Extension and Carrying Handles.
(Repair or replace at Travelpro's Discretion)
Click here to read details of our Built for a Lifetime Limited Warranty.
Trusted Companion Promise*
< A Worry-Free Enhancement >**
Covers the cost of repair for damaged caused by an airline or other common carrier.
Covering shipping costs if product needs to be shipped to one of Travelpro's repair facilities.
Click here to read details of our Trusted Companion Promise
*Trusted Companion Promise duration varies by collection.
** Trusted Companion Promise activates upon product registration if registered within 120 days of purchase or gift receipt.
**Capitol Luggage carries a variety of merchandise from different companies and the warranty policies vary depending on the item purchased. Capitol Luggage is not responsible for the warranties. You must contact the companies directly.**